Safety event reporting your frontline will actually use
GoodCatch by ImprovementFlow makes it easy for staff to report safety events, near-misses, and process concerns in seconds — and gives your quality and risk teams the tools to analyze patterns, close the loop, and drive real improvement.
Most safety events go unreported. Not because staff don't care, but because reporting is slow, feedback is rare, and nothing seems to change. The result: your organization is flying blind on process reliability.
How it works
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Simple submission from any device — mobile, desktop, or kiosk — in under 60 seconds
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Automatic routing to the right review team based on event type, department, and severity
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Process reliability analysis that surfaces systemic patterns in the noise of daily operations
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Closed-loop feedback so reporters see their input led to action
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Workplace violence event tracking with configurable templates for verbal threats, physical assault, and other WPV categories
What makes ImprovementFlow different
Purpose-built event classification and tiered review workflows that match healthcare's org structures — not a generic Google Form with a HIPAA sticker. HIPAA, BAA, and SSO included in every package.
At UNC Health Care: 5,000+ safety events captured and acted on, Patient Safety & Quality perception improved 39 percentage points, 5x increase in frontline engagement.
Read the UNC Health Case StudyDeep dives on safety reporting
Still using paper for safety event reporting? Here's what it's costing you
Still using paper for safety event reporting? Learn what it's costing you in delayed analysis, compliance gaps, and missed patterns.
Enterprise-grade safety reporting without the enterprise price tag
Enterprise-grade safety reporting without the enterprise price tag. HIPAA, BAA, SSO included. No IT department required.
Why your staff aren't reporting — and what to do about it
The #1 barrier to safety event reporting is friction. Learn how to make reporting take 60 seconds and see 5x engagement.
Near-misses are your best source of safety intelligence
Near-misses happen 10-300x more than adverse events and reveal the same systemic weaknesses. Learn how to capture them.
The real cost of not capturing safety events
The real cost of not capturing safety events: malpractice exposure, CMS penalties, staff turnover. See the ROI of digital safety reporting.
Meeting CMS and Joint Commission safety reporting requirements without the overhead
How to meet CMS Conditions of Participation and Joint Commission safety reporting requirements without the overhead. Audit-ready documentation.
Measuring safety culture is the first step. Acting on it is what matters.
AHRQ safety culture surveys tell you where you stand. Acting on results is what matters. See how to move the needle.
How to build a GoodCatch program that your teams believe in
A GoodCatch program isn't just a form. Learn the key elements: executive sponsorship, frictionless capture, tiered review, and closed-loop feedback.
Frontline engagement starts with listening
Frontline engagement starts with listening. Learn how safety reporting tools drive real engagement — not just survey scores.
Anonymous vs. identified reporting: finding the right balance
Anonymous and identified reporting both have a place. Learn how to find the right balance for your organization's safety culture.
The fastest way to kill your reporting culture: never follow up
The fastest way to kill your reporting culture: never follow up. Learn why closed-loop feedback is the key to sustained safety reporting.
Classifying safety events: beyond 'high, medium, low'
Move beyond 'high, medium, low' event classification. Learn about NCC MERP, AHRQ Common Formats, and configurable harm scoring.
Workplace violence prevention
Workplace violence in healthcare: the crisis by the numbers
Evidence-based statistics on workplace violence in healthcare: prevalence, underreporting, workforce impact, and financial burden. From OSHA, AHA, and NNU.
Workplace violence prevention: what regulators now require
What TJC, state laws, and federal legislation now require for healthcare workplace violence prevention programs. Updated for 2025.
Building a workplace violence reporting program that staff will actually use
How to build a workplace violence reporting program that overcomes the underreporting problem — taxonomy, routing, feedback loops, and data analysis.
Post-incident support after workplace violence: what your team needs
What healthcare workers need after a workplace violence incident — from immediate response to structured peer support programs and return-to-work planning.
Workplace violence in the emergency department: a targeted approach
ED-specific workplace violence statistics, risk factors, environmental and operational interventions, and reporting program design.
Workplace violence prevention in behavioral health settings
Workplace violence in behavioral health settings: risk factors, TJC 2024 standards, patient aggression assessment, and reporting program design.
Addressing workplace violence in nursing homes and long-term care
How to address workplace violence in nursing homes: CNA exposure, dementia-related aggression, staffing correlations, and building a reporting culture.
Safety reporting for home health workers: addressing workplace violence in the field
Workplace violence risks for home health workers: field safety reporting, TJC 2025 home care standards, and building mobile-first WPV programs.
De-escalation training alone isn't enough: building a comprehensive WPV prevention program
Why de-escalation training alone isn't enough — and how to build a WPV prevention program with reporting, data analysis, and targeted training.
The intersection of workplace violence and healthcare worker well-being
How workplace violence drives burnout, turnover, and moral injury in healthcare — and why WPV and well-being reporting programs should be connected.
Compliance & regulatory
Meeting Joint Commission patient safety requirements
TJC National Patient Safety Goals, sentinel event requirements, proactive risk assessment, and culture of safety standards. What surveyors actually look for.
CMS Conditions of Participation for safety and quality
QAPI requirements, patient rights, incident reporting documentation, and performance improvement expectations — and how ImprovementFlow meets each area.
State incident reporting requirements for healthcare
State mandatory reporting requirements, serious reportable events, never events, and how to manage multi-state compliance for health systems.
Leapfrog Group safety metrics and reporting
Leapfrog safety grades methodology, how proactive safety reporting supports Leapfrog scores, and how safety event data demonstrates safety infrastructure.
Related Solutions
Currently viewing: Safety Reporting
See it in action
Most customers begin with safety reporting or huddle boards and expand from there. No enterprise commitment required.